Policies
Care Needs Policies On Customer Satisfaction And Protection Of Rights
Welcome to the Care Needs policies page. We hope this page will be helpful to you in terms of understanding your rights. Please take a few moments to browse through our Easy-Read documents about your rights and privacy. You may also fill out our feedback and complaints form if you would like to tell us about your experience with the Care Needs team.
We Take Our Responsibilities Seriously
How are we doing? Have we answered all your questions and dealt with your situation in a satisfactory way? If so, we’d love to hear your feedback. If you have a complaint, we need to know about it too so that we can improve our service to you. Care Needs is serious about delivering NDIS and aged care services that go beyond expectation in terms of quality and customer satisfaction because your wellbeing matters to us.
Get In Touch
Call us to talk through your support options, or use our referrals page if you're contacting us on someone else's behalf. We're easy to talk to and happy to help.
Address
1405 Ferntree Gully Road
SCORESBY VIC 3179
Phone
EMAIL US
CONTACT
Phone:
Head Office:
1405 Ferntree Gully Road
SCORESBY VIC 3179
QUICKLINKS
NDIS Registration:
4-433J-1086
Careneeds respects diversity in all its forms. We would like to acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are committed to supporting the Aboriginal and Torres Strait Islander children and young people to connect to their cultures, countries and communities.
We are proud to serve Melbourne’s south eastern and eastern suburbs, including Cardinia, Casey, Greater Dandenong, Kingston, Bayside, Glen Eira, Stonnington, Monash, Frankston, Boroondara, Manningham, Whitehorse, Maroondah, Knox, the Yarra Ranges and the Mornington Peninsula.
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